Contact us

Please fill out the form below, or call us on 01823 428588 with your queries. 

Our office hours are 9:30-2:00 Monday to Friday

Contact us

Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Orders are shipped with next day delivery Monday to Friday. Orders received before 11.30am are usually shipped on the same day. 

If your order is not received within a week, please contact us so we can look into it for you.